Privacy Policy

1. Information We Collect

1.1 Personal Information

We collect information you provide directly to us, such as when you:

• Create an account or profile
• Make a purchase or request services
• Contact us for support or inquiries
• Subscribe to our newsletter or marketing communications
• Participate in surveys or feedback sessions

This information may include:

• Name and contact information (email address, phone number)
• Billing and payment information
• Company or business information
• Brand requirements and preferences
• Communication preferences

1.2 Usage and Technical Information

We automatically collect certain information when you use our services:

• Device information (type, operating system, browser type)
• IP address and location data
• Website usage patterns and interaction data
• Cookies and similar tracking technologies
• Log files and analytics data

1.3 AI Training Data

To improve our AI-powered brand creation services, we may use anonymized and aggregated data from user interactions, brand preferences, and design choices. This data helps train and refine our AI models while maintaining user privacy.

2. How We Use Your Information

We use the information we collect to:

2.1 Provide Services

• Create and deliver personalized brand assets
• Process payments and manage billing
• Provide customer support and respond to inquiries
• Manage your account and preferences
• Facilitate expert design review processes

2.2 Improve Our Platform

• Analyze usage patterns to enhance user experience
• Train and improve our AI algorithms
• Develop new features and services
• Conduct research and analytics
• Ensure platform security and prevent fraud

2.3 Communications

• Send service-related notifications and updates
• Provide marketing communications (with your consent)
• Share industry insights and educational content
• Notify you of changes to our services or policies

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except as described below:

3.1 Service Providers

We may share your information with trusted third-party service providers who assist us in operating our platform, conducting business, or serving you. These parties are bound by confidentiality agreements and are prohibited from using your information for any other purpose.

3.2 Legal Requirements

We may disclose your information when required by law or to:

• Comply with legal processes or government requests
• Protect our rights, property, or safety
• Protect the rights, property, or safety of our users
• Investigate and prevent fraud or security issues

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, subject to the same privacy protections outlined in this policy.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication systems
• Employee training on data protection practices
• Incident response and breach notification procedures

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but will notify you of any material breaches as required by law.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze site usage and improve performance
• Provide personalized content and advertisements
• Facilitate social media integration
• Enable security features and fraud prevention

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect the functionality of our services. For more information, please see our Cookie Policy.

6. Your Rights and Choices

6.1 Account Information

You may update, correct, or delete your account information at any time by logging into your account or contacting us.

6.2 Marketing Communications

You may opt-out of marketing communications by following the unsubscribe instructions in our emails or updating your preferences.

6.3 GDPR Rights (EU Residents)

If you are a resident of the European Union, you have additional rights under GDPR, including:

• Right of Access: Request information about the personal data we hold about you
• Right of Rectification: Request correction of inaccurate or incomplete data
• Right of Erasure: Request deletion of your personal data under certain circumstances
• Right of Portability: Request a copy of your data in a machine-readable format
• Right to Object: Object to certain types of data processing
• Right to Restrict Processing: Request limitation of data processing under certain conditions

6.4 California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act (CCPA), including:

• Right to know what personal information is collected and how it's used
• Right to delete personal information
• Right to opt-out of the sale of personal information (we do not sell personal information)
• Right to non-discrimination for exercising privacy rights

7. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including standard contractual clauses approved by relevant authorities.

8. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services and support your account
• Comply with legal obligations and resolve disputes
• Improve our AI models and services (using anonymized data)
• Maintain business records as required by law

When data is no longer needed, we securely delete or anonymize it.

9. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

10. Third-Party Links and Services

Our platform may contain links to third-party websites or integrate with third-party services. This privacy policy does not apply to such third parties. We encourage you to review the privacy policies of any third-party services you use.

11. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us: